Confidence isn’t something you either have or you don’t — it comes from gaining knowledge through ongoing practice. Equip your sales teams with the confidence and communication skills to land the deal.
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Great leaders are not born, they are developed. The best leaders have learned how to empower their team to succeed.
In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
