Navigating a company crisis requires employees to have specific communication skills that enable them to both protect the brand and empathize with customers. These skills largely determine whether a business will recover from a crisis.
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For Better or Worse, How Well You Speak Determines Your Success
Companies today face two important questions:
• How can I ensure the success of my team, my organization, and myself during difficult times?
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• How do I get the support I need, and how can I effectively support others?
The secret to success boils down to what we’ll call “Nurturing Communication.”
Great leaders are not born, they are developed. The best leaders have learned how to empower their team to succeed.
